Charting out the Results of the Support Driven Compensation Survey

April 06, 2016

This year with the Support Driven Compensation survey I decided to dive deep into the state of gender pay in the Support profession.

I still wanted to break out some important pay aspects. Below you’ll find the averages and medians for:

• Support team size
• Experience
• Local Cost of Living
• “Do you work remotely?”

If you’re interested in the data yourself, the raw data be found here.

Support Team Size

Mega (3):

• Average    $66,166.67
• Median    $80,000.00

Very Large (21):

• Average    $76,127.76
• Median    $65,000.00

Large (9):

• Average    $61477.78
• Median    $66000.00

Medium (43):

• Average    $70,732.04
• Median    $70,000.00

Small (64):

• Average    $71,195.00
• Median    $68,000.00

Very Small (56):

• Average    $61,884.00
• Median    $58,500.00

Experience

I’m new (1 - 2 years) (37):

• Average    $54,354.09
• Median    $55,000.00

I’ve been doing this for a few years (3 - 5 years) (83):

• Average    $66,767.52
• Median    $65,000.00

Support is a way of life! (5+ years) (76):

• Average $77,120.00
• Median  $74,000.00

Local Cost of Living

$ (e.g. Manila, Delhi, Hanoi) (4):

• Average    $42,750.00
• Median    $35,000.00

$$ (e.g. Tallinn, Warsaw, Bucharest, Santiago) (34):

• Average    $59,007.00
• Median    $55,000.00

$$$ (e.g. Nashville, Birmingham, Vienna, Austin, Las Vegas, Tel Aviv) (90):

• Average    $63,793.31
• Median    $64,000.00

\(\) (e.g. San Francisco, Hong Kong, Sydney, London, Paris, New York) (68):

• Average    $80,812.92
• Median    $77,000.00

“Do you work remotely?”

Remote Employee (79):

• Average    $67,695.79
• Median    $65,000.00

Non-remote(117):

• Average    $68,939.67
• Median    $65,441.00