Why do folks always write these blurbs in the 3rd-person?
I'm a Customer Centric Professional from Iowa with a focus on supporting services used by software developers. Currently I work on Postmark (Email API) at ActiveCampaign, managing the US Customer Success team.
Previously, I've worked at Wildbit supporting Beanstalk (Git/SVN hosting, deployment service), DeployBot (CI/CD), and Conveyor (Git hosting).
My goal is to bring out the best in others. I believe that the only way to be successful in a customer facing role is to empower the customer and your colleagues to be more successful.I like coffee. My recipe is:
- Chemex.
- Heat water to about 205/96.11˚ F/C.
- Grind 42 grams of Coffee Beans
- Add 100 grams of Water, let the beans bloom for a ~minute.
- In 200 and then 300 gram incriments, add a total of 500 grams of Water.
- Slow down and enjoy.
Outside of work, you can find me playing board games, hanging out with my wife, biking across Iowa, or working on projects around the house.
Want to chat? Follow me on Twitter. Or send me an email at [email protected].
ColophonThis site is built with Tachyons and Jekyll. Currently it's hosted and deployed on Netlify, SSL from Cloudflare, and GitHub hosting the repository.