Why do folks always write these blurbs in the 3rd-person?
I'm a Customer Centric Professional from Iowa. I work at Wildbit as a lead on the customer success team for Postmark, an application email provider that relaible delivers your business-critical emails.
My goal is to bring out the best in others. I believe that the only way to be successful in a customer facing role is to empower the customer and your colleagues to be more successful.
I like coffee. My recipe is:
- Heat water to about 205/96.11˚ F/C.
- Grind 42 grams of Coffee Beans
- Add 100 grams of Water, let the beans bloom for a ~minute.
- In 200 and then 300 gram incriments, add a total of 500 grams of Water.
- Slow down and enjoy.
Outside of work, you can find me playing board games, hanging out with my wife, biking across Iowa, or working on projects around the house.
Want to chat? Follow me on Twitter. Or send me an email at [email protected].